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It's much easier to teach a software package in my opinion, than to "teach" someone the culture of our business. That's something that they need to grow into whether they have previous experience or not.
As we look at moving from AutoCAD to SolidWorks we're having to rethink the way we do a lot of things, but as with any kind of change there's a period of adjustment.
Even with our quirky standards, it's nothing that someone with any amount of aptitude can't adjust to in a week or two, or start on from scratch and be productive inside a month. To get an instinctive feel for what we expect out of our products, and our associates... that can take years before it really clicks with someone, and quite honestly many many people wash out before they ever have that epiphany.
In fact, I love how so many companies say they're looking for people who are "flexible, forward-thinking, adaptable, open-minded, open to change, have a fresh perspective, blah, blah, blah..." and then frown upon the fact that you haven't work at one company for over 10 years, because they want you to stay there for 30. People who have been at a company for many years are some of the most in-flexible, stuck-in-the-past, closed-minded, resistant-to-change people I've ever met. Not all, of course, but many. They have the least amount of drive, and have given up trying to push themselves and be better. All because they've accepted and embraced "the way we do things around here". Heck I even find myself falling into that trap sometimes; it's human nature. I'm not at all dismissing the value of industry experience, but I think someone's drive and passion are better indicators of how much they will contribute to a company than how long they've been dealing with a certain industry.
Thanks for the great rebuttal!